Toshiba testing of online services for seniors
"Television will become the media on which the user will find all the services he needs, including health," said Philippe Delahaye, president of Toshiba Systems France. For nearly a year and for another six months, the Japanese tests, with the support of the General Council of Bas-Rhin, a service called Demeter and home support for elderly dependents.
The system set up involves monitoring remote computer. But not to frighten the people involved, the main unit is television, connected to the Internet. "The equipment costs about 6,000 euros full, two months' rent in a nursing home," said Philip Bell, general manager of Toshiba-Cebea, a subsidiary of Toshiba dedicated services.This includes television and home automation equipment, including a smoke detector, a wristband alarm in case of fall and appliances suitable for pathology (blood pressure, diabetes control …). Then, the service costs 200 euros per month, including Internet access.
"This allows medical personnel to perform remote controls, but also the patient to easily get in touch with family members through a videoconferencing system on the TV," said Philip Bell. Medical staff and the senior may also contact by mail, through an electronic pen. Just write on a single sheet, the text is automatically entered and the e-mail sent when the pen is rested on its base low interest rate personal loans. Forms to the attention of nurses and doctors have also been developed: just check the right boxes with the electronic pen and they are added to the medical record.It also allows for monitoring of medication, food … "We found that health staff was not comfortable with a keyboard, where the idea of electronic pen, said Philip Bell . We are also working to develop a speech recognition system. "
Recurring revenues
For Toshiba, the objective is to develop this service at the national level but also in other countries. Japan pays attention to the experience of Alsace. Beyond the societal issues related to aging, a new economic model that is emerging. This type of service should allow the manufacturer to generate recurring revenue through subscriptions.
"The rise of the TV connected through the development of local services," added Philippe Delahaye.Most TVs sold today by Toshiba can be connected to the Internet, or consumers do not always use this function. By bringing seniors to the technology, Toshiba is not only the population but also those around them: Health care workers, children and grandchildren.
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